RelayOne
Comparison

RelayOne vs AiSensy

AiSensy, an India-first platform, lets you start for free: its Free Forever plan cannot send broadcasts, and its paid plans start low. Its chatbot flows and AI Agent Builder are paid add-ons. RelayOne has no free plan, only a 14-day free trial with no card required, but it includes a visual flow builder and AI reply drafts on every plan.

RelayOne and AiSensy side by side. AiSensy's details are as listed on its pricing page on 28 September 2026.
FeatureRelayOneAiSensy
Plans and monthly priceStarter ₹999, Growth ₹2,499, Business ₹5,999 per monthFree Forever ₹0, with no broadcasts. Basic ₹1,500/mo + 18% GST. Pro ₹3,200/mo + GST. Premium ₹9,100/mo + GST.
Team seatsA fixed number of seats in each plan, with no per-seat add-on.5 agents on Basic and Pro. Extra agents ₹750/mo each.
WhatsApp message chargesCharged per delivered message from a prepaid wallet, GST included.₹1.09 per marketing message and ₹0.145 per utility or authentication message, excl. GST, as listed on 28 September 2026.
Shared team inboxShared inbox with assignment, internal notes and @mentions. Round-robin assignment through an automation, preferring teammates who are online. No load-balanced routing.Live chat dashboard on every plan. Multi-agent chat on Basic. Smart agent routing on Pro.
CampaignsCampaigns of approved templates to filtered contacts, with delivered, read and replied counts. No campaign scheduling yet.No broadcasts on Free Forever. Broadcasts from Basic. Campaign scheduler on Pro.
Chatbots and automationsVisual flow builder (in beta) and trigger-based automations on every plan.Chatbot Flows add-on, ₹2,500/mo.
AI repliesAI reply drafts on every plan. The AI auto-reply bot and knowledge base come with the Business plan, and RelayOne pays for the AI.AI Agent Builder add-on, ₹1,350/mo for 1,000 AI messages.
Integrations and APIPublic API and webhooks, from the Growth plan.Developer API from Basic (template APIs).
Coexistence with the WhatsApp Business AppYes, set up with the RelayOne team on request.Enabled by its team on request.
Free trial or free plan14-day free trial, no card required. No free plan.Free Forever plan at ₹0, without broadcasts.

When AiSensy may suit you better

  • You want the lowest entry price, or a free start.
  • You want to try the WhatsApp API on a free plan before paying anything.
  • One owner and five agents are enough, and you can budget for the chatbot and AI add-ons when you need them.
  • You need a Shopify integration. RelayOne has none.
  • You need Instagram, Facebook or another channel in the same inbox. RelayOne is WhatsApp only.
  • You need to schedule campaigns ahead of time. RelayOne cannot schedule a campaign yet.
  • You need chats routed by workload or by team. RelayOne assigns new chats by round-robin through an automation, preferring teammates who are online, but has no load-balanced or team-based routing.
  • You need a chatbot builder that is out of beta. RelayOne's visual flow builder is still in beta.
  • You want a free plan rather than a trial. RelayOne offers a 14-day free trial, with no card required, not a free tier.

Frequently asked questions

Does AiSensy have a free plan?
Yes. AiSensy's Free Forever plan costs ₹0, but it cannot send broadcasts. Its Basic plan, which adds broadcasts, is ₹1,500 a month + 18% GST, as listed on 28 September 2026. RelayOne has no free plan; it offers a 14-day free trial, with no card required.
How many agents does AiSensy include?
Five agents on Basic and Pro. Each extra agent costs ₹750 a month, as listed on 28 September 2026.
Are AiSensy's chatbots and AI included in the plan?
No, both are add-ons: Chatbot Flows at ₹2,500 a month and the AI Agent Builder at ₹1,350 a month for 1,000 AI messages, as listed on 28 September 2026. RelayOne includes its visual flow builder (in beta) and AI reply drafts on every plan; its AI auto-reply bot comes with the Business plan.
Can I keep the WhatsApp Business App on my phone?
Yes, with both, on request. AiSensy's team enables coexistence on request. RelayOne sets it up with its team on request, which keeps the number live in the WhatsApp Business App while it also runs on the API.

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